Using real life negative reviews, learn how to respond to a complaint letter in a professional matter to reach a resolution. Includes: Lesson PlanWarm UpStructured outline with sentence frames Editable slides to post onto Google Classroom or print them out for your studentsFollow to find what else I have in store! How to get TPT credit to use on future purchases:Go to your My Purchases page (you may need to login). Click “Provide Feedback” button next to each purchase. Give a quick rating and