Interpersonal Communication Skills (Business Communication)
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In this bundle you will find all teaching resources which are required during Business Communication module.All resources in the bundle contain Lectures Power Point Presentations, Test Banks for each lecture with different 100 questions and answers, Lecture Notes, and useful pictures which might bePrice $85.00Original Price $104.00Save $19.00
Description
Interpersonal Communication Skills is a lecture which is covered during Business Communication Module.
This Lecture explores five important aspects of interpersonal communication: listening, nonverbal communication, workplace conversations, conflict management, and negotiation.
Learning Objectives:
1.Explain why listening is such a complex communication process, and describe three steps to becoming a better listener.
2.Explain the importance of nonverbal communication and identify six major categories of nonverbal expression.
3.Outline an effective process for initiating, sustaining, and concluding workplace conversations.
4.Explain the causes of workplace conflict, and identify five productive steps for resolving conflict.
5.Describe the importance of negotiation as a communication skill, and explain how to prepare for and conduct a negotiation.
In this file you will find:
- 1 Interpersonal Communication SkillsLecture Power Point Presentation
- 1 Guide file how to conduct Lecture
- 1 Test Bank with 100 different questions with full answer description and explanation
- 1 Folder with relevant pictures
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