Customer Service Skills Digital Escape Room - No Prep
- Google Forms™
- Internet Activities
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This Digital Escape Room bundle has 3 products. Time Management, Conflict Resolution and Customer Service Skills. Each include five interactive challenges. Students can work through in groups or on their own. They cannot complete the Escape room until until all Challenges have been solved. The escaPrice $10.80Original Price $13.50Save $2.70
Introducing the ultimate toolkit to equip your students with essential Soft Skills Workplace Communication Skills! Our comprehensive bundle offers a wide range of engaging and interactive resources designed to help educators like you transform your classroom into a thriving hub of effective communicPrice $71.40Original Price $101.50Save $30.10
Description
Students love working their way through these interactive, fun Escape Rooms. This Digital Escape Room on Customer Service Skills includes six challenges. Students can work through in groups or on their own. They move from station to station until all questions have been answered correctly. This escape room has been created using Google Forms and is self checking.
There is absolutely no preparation required for the teacher.
A scenario is presented that sees the student stuck in a locked room. Their Manager won’t let them out until they have proved their customer service skills. There are 6 Stations that need to be completed by students to prove that they can build relationships with valued clients.
The challenges include:
- Station 1: Customer Service Phrases
- Station 2: Active Listener Gap Fill
- Station 3: Matching Acronym Activity
- Station 4: Customer Service Tips
- Station 5: Video – Dealing with an Angry Customer
- Station 6: Crack the Code Customer Service Vocabulary
To move to next station students must input a code derived from the tasks.
Related Products
⭐ Customer Service Bundle - PowerPoints and Worksheets
⭐ Customer Service Skills - Complaint Resolution using the TACTICS method
⭐ Customer Service Skills Google Slides and activities
⭐ Customer Service Skills PowerPoint and Activities - Editable
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If you have any questions about this resource please contact me at workplacetutorab@gmail.com.
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